Laboratory of Systemic Modeling LAMS


IT department of EPFL.

Use of SEAM
EPFL, the Swiss technical university in which SEAM is developed, has an IT department of approx. 150 people, called VPSI. Overall EPFL has 300 people working in IT. In September 2014, the VPSI decided to initiate a reorganization project to become more service oriented. The goal is to bring more values to the IT users while having more efficient IT architecture. SEAM was used as a template for this new organization and to write the IT strategy and governance document.

This image was sketched to capture the 5 management dimensions necessary to run the EPFL service organization

"The SEAM approach was essential to understand how to articulate all the management dimensions found in a service organization. It allowed us to make it concrete and understandable."

Didier Rey, Vice-President Delegate, Vice Presidency for Information Systems

ITECOR | Nexell | Motabilis | Synaestech | EPFL VPSI | DnDi | SITRA | Genève Aéroport
  • Perform theoretical and applied research in business and IT alignment and related fields

    Teach graduate enterprise architecture and business plan disciplines

    Perform technology transfer to established companies and start-ups


Professor Alain Wegmann


Address @ EPFL

    Station 14
    CH-1015 Lausanne
    Getting to LAMS
  • Tel: +41 21 693 43 81
    Fax: +41 21 693 66 10